ITIL. In: Humaninformatik-Forschungsberichte des Instituts für Humaninformatik, vol. 8, Chapter ITIL, pp. 58, 2020.
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@inbook{KOTAUCZEK2020k,
title = {ITIL},
author = {Peter KOTAUCZEK},
url = {/humaninformatik-itil/, ITIL},
year = {2020},
date = {2020-01-20},
urldate = {2020-01-20},
booktitle = {Humaninformatik-Forschungsberichte des Instituts für Humaninformatik},
volume = {8},
pages = {58},
chapter = {ITIL},
keywords = {},
pubstate = {published},
tppubtype = {inbook}
}